Civil Service Commission
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Federal Civil Service Commission

Government Services

Comprehensive government services and benefits available to citizens

01

Salary and Benefits Administration

In collaboration with the Ministry of Finance, the ECSC regulates and adjusts civil servant compensation to ensure fair and competitive pay, taking into account inflation and the cost of living.Key Services:Developing salary and grading structures for various public service roles Periodically adjusting pay scales (e.g., the recent 25–41% raise for civil servants in 2024)Defining allowances, benefits, and overtime compensation policies Overseeing pension contributions and retirement packages Standardizing working hours, leave entitlements, and job classifications

Department

HR Department

Availability

Business Hours (8:30 AM-5:30 PM)

02

Training and Capacity Building

To strengthen institutional performance and employee capabilities, the ECSC invests in continuous professional development for civil servants.Key Services:Organizing short- and long-term training programs in collaboration with institutions like the Ethiopian Civil Service University (ECSU)Enhancing managerial and leadership skills for senior officials Conducting specialized training in HR management, ethics, procurement, and performance evaluation Building in-house capacity within ministries and public agencies Promoting knowledge-sharing and best practices across government

Department

Competency Executive Office

Availability

Business Hours (8:30 AM-5:30 PM)

03

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Department

HR Department

Availability

24/7

04

Civil Service Reform

To modernize public administration, ECSC leads comprehensive reform efforts aimed at improving service quality, reducing bureaucracy, and building an agile and citizen-centered government.Key Services:Overhauling civil service processes through digital transformation Introducing competency-based human resource systems Strengthening institutional efficiency, transparency, and responsiveness Coordinating with international donors (e.g., World Bank’s $70 million reform program)Supporting decentralization and service delivery improvements across regions

Department

Civil service Reform Executive Office

Availability

Business Hours (8:30 AM-5:30 PM)